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Our help desk technicians are standing by. |
Is your technology letting you down? Are you uncertain how to improve the efficiency of your business operation? Contact our help desk for the advice and assistance you require.
Help Desk on Demand
Our help desk is available to both our client base and the general public. If you are seeking technology assistance from time to time, or even just once, PIER staff members are ready to assist you.
Managed Support
If your business requires consistent communication with our help desk it may be more efficient to consider accessing managed technology support via a technology support retainer. PIER consultants can assist you in deciding on where the break point is for your business when considering the jump from "on demand" support to "managed" support. Managed support is normally accessed via one of our retainer service offerings.
Support Retainer
PIER Technology Consulting specializes in helping businesses reduce their total cost of technology ownership. Proactive planning is an excellent first step in achieving high efficiency in technology usage. Monthly retainer contracts are offered at a fixed rate after 6 months of support has allowed for an understanding of average monthly support costs. Pre-paid and cost-plus monthly retainers are offered at a discount. For a pricing matrix, please contact us.
To discuss support options or to speak with a PIER help desk technician contact us.
780-642-8002 - Office
